Privacy Policy.

1 · Information we collect

We may collect the following categories of personal information:

• Name
• Email address
• Phone number
• Mailing address, if provided
• Appointment and booking information
• Service history and preferences
• Stylist preferences
• Hair history, service goals, photos, and questionnaire responses you choose to provide
• Payment and transaction information
• Communications with us by phone, email, website forms, social media, or SMS/MMS text message
• Marketing preferences and consent records
• Website usage information, including IP address, browser type, device information, and pages visited

2 · How we collect information

We collect information when you:

• Visit our website
• Book an appointment online
• Contact us by phone, email, website form, social media, or text message
• Subscribe to marketing communications
• Purchase products or services
• Complete forms on our website
• Participate in surveys, promotions, or contests
• Interact with our social media accounts

3 · How we use your information

We may use your information to:

• Create or manage your Meevo online booking profile
• Schedule, confirm, modify, or cancel appointments
• Provide salon services and customer support
• Process payments and transactions
• Communicate with you regarding appointments and services
• Send appointment confirmations and reminders
• Send receipts
• Respond to inquiries and requests
• Improve our website, services, and customer experience
• Send important salon updates
• Send promotional communications when permitted by law and with your consent where required
• Maintain business records
• Comply with legal obligations

4 · Sharing of information

We do not sell your personal information. We may share information with service providers that help us operate our business, including:

• Appointment scheduling and booking providers
• Payment processors
• Website hosting providers
• Email and SMS communication providers
• Marketing and analytics service providers
• Professional advisors, auditors, and legal counsel
• Government authorities, when required by law

Service providers may only use information as necessary to perform services on our behalf.

5 · SMS data protection

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be sold or shared with third parties or affiliates for marketing or promotional purposes.

This information may be shared only with service providers as necessary to deliver SMS/MMS communications on behalf of dbs Salon.

View full SMS Terms & Conditions →

6 · Cookies & tracking

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyze website traffic
• Remember user preferences
• Measure marketing effectiveness

You may disable cookies through your browser settings, though some website features may not function properly.

7 · Data security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8 · Data retention

We retain personal information only as long as necessary to:

• Provide services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Maintain consent and communication records

9 · Your privacy rights

Depending on your state of residence, you may have rights regarding your personal information, including:

To exercise applicable rights, contact us using the information below.

10 · Email communications

We may use your email address for your Meevo online booking profile, appointment confirmations, appointment reminders, receipts, important salon updates, and occasional marketing communications such as our yearly newsletter.

You may unsubscribe from marketing emails at any time by using the unsubscribe instructions provided in the email or by contacting us directly. Unsubscribing from marketing emails does not prevent us from sending transactional or service-related emails, such as appointment confirmations, appointment reminders, receipts, or important account/service communications.

11 · Third-party websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

12 · Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective when the updated version is posted on our website.

13 · Contact information

For questions regarding this Privacy Policy, please contact us: